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That is deliberate. A blurry photo decodes a barcode about 10% of the time; a sharp one about 82%. Rather than accept a picture that will fail downstream, the screen waits. Hold the item still, or move it into better light — the message tells you which is wrong.

Because it genuinely does not know. Most donated clothing carries no manufacturer barcode, and if no pricing rule covers the category and there is no sales history yet, the system refuses to invent a number. Set the price and it learns from the outcome.

Change it. An override is the most useful signal the system receives — it is how pricing gets better. The reason shown next to each decision tells you what the system was weighing, so you can disagree knowingly.

Listing costs roughly twelve minutes of someone's day. An item only earns that when its category actually sells for more online than in store — designer bags and books do, commodity jeans do not — and when the gain clearly beats simply shelving it. A short listings queue usually means the maths is working.

Also deliberate. Placements and cost-per-placement live in your case-management system. We integrate with it rather than rebuild it, and until that connection exists we would have to invent those numbers. An empty field is more useful than a fabricated one.

Only the sites you have been granted. Separation between organisations is enforced in the database itself, not by the application, so it cannot be bypassed by a bug in a screen.